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Help Us Assist You Faster – Upload Your Photos or Videos

To expedite your request, please upload at least one clear, original photograph or a short video of your akuaplus® or AKUALUX product, along with a copy of your proof of purchase.

Product photos help us assess your request accurately.
Videos can provide better clarity for troubleshooting technical issues.
Proof of purchase allows us to verify eligibility for support.

Important: All media must be original and taken by you. Images and videos sourced from the internet or third-party websites will not be accepted.

Accepted file formats: jpg, jpeg, png, pdf, mov, mp4. (Sorry, Zip or rar files are not supported.)

Note for iPhone users: If your photo is in HEIC format, please convert it to JPEG before uploading.

If your request does not require a photo or video, please review the "Reason for Contact" dropdown to ensure your inquiry applies.

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Please describe your request in detail. If this concerns an existing akuaplus® or AKUALUX product in your home, provide information about the issue(s) you are experiencing.

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Help Us Assist You Faster – Upload Your Photos or Videos

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